FAQ
Helpful answers before you order.
Find quick answers about ordering, pricing, deposits, customization, pickup, and lead times.
How do I place a custom order? +
Start by submitting the order request form with your event date, servings, flavors, and design ideas. After review, availability and next steps will be confirmed.
How is pricing determined? +
Pricing depends on product type, quantity, serving count, flavors, decoration style, and design complexity. Custom orders are quoted after review.
Is a deposit required? +
Deposit details are confirmed after availability and order scope are reviewed. A future site phase will support Stripe deposit payments.
How far in advance should I order? +
Advance booking is recommended, especially for custom cakes and decorated items. Availability depends on the date and order complexity.
Can I request a custom design? +
Yes. Include colors, theme, wording, inspiration links, and any important notes in the order request form.
How does pickup work? +
Pickup timing is confirmed during the order review process. Include your preferred pickup window when submitting an order request.
Ready when you are
Still have questions?
Reach out before placing an order and we can help with flavors, sizing, design direction, and timing.